Tuesday, November 06, 2012

Global Investment Banks standardise on SmartNumbers

With another major global investment bank re-signing for a further three years to use BT SmartNumbers, it is interesting to take stock at the wholesale adoption of these services in the last 3 years;
  • 6 of the Top 10 global investment banks now protect their essential voice services with BT SmartNumbers. 
  • Of the global retail banks, 3 of the Top 4 use SmartNumbers both as resilience and voice continuity service and also to deliver calls as part of their data-centre strategy. 
  • It's not only the large banks that are embracing these services, with over 200 smaller financial service companies also deploying SmartNumbers for applications as diverse as 'Calls to Branch', 'Relationship Management', 'Voice Continuity' and 'Data-Centre Voice'. 
For more information on these services please check out www.btsmartnumbers.com. 




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This blog, sponsored by Resilient Networks plc, explores how Financial Services organisations are adopting VOICE SERVICES FROM THE CLOUD to increase agility, cut costs, achieve compliance and speed change.


More information on these services can be found at www.resilientplc.com