In a move that was widely anticipated, Cisco has recently announced that it will be extending it's committment to cloud computing and delivering voice to it's corporate clients through the cloud.
More details here.
While this is a new venture for Cisco, cloud-based variants of Cisco's voice services have been in the market for many years, with limited successs. In most of their markets, Cisco resellers and service providers have themselves developed hosted instances of the Cisco platform and made these available on a 'pay as you go' basis.
In the UK. BT Global Services launched their MMVoIP platform based on Cisco's IP voice network and sold on a per-seat per-month basis - but they have enjoyed only meagre succecss with this. To date only Abbey (now part of Santander) was the only major client to go for this approach, despite many years of promoting this service to it's enterprise clients.
It will be interesting to see how Cisco themselves will bring this new service to market and what they intend to change to the offering to ensure it has greater success than the existing hosted-offerings provided by it's reseller and service channels.
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